Free shipping Worldwide for orders over $40 Ends 11pm Sunday Feb 24th X

FAQ


How long are your shipping times?

Our products comes from many sources and suppliers, from U.S.A, Singapore, to China. Therefore, shipping times will be varied depending on where you live.

Please allow a 2-5 day processing time for your order the following shipping times:

  • U.S.A. & Australia:2-3 weeks
  • Canada & France:3-4 weeks

For other countries and more delivery information, please see our Delivery Information page.


Free Shipping and Registered Shipping

We source our products directly from suppliers, thus we can cut costs and provide you with free shipping. However, this saving comes with trade-off. With our free shipping service, our orders may take longer to arrive since the manufacturer determines the shipping method. Free shipping starts on orders over $40 Worldwide.


What is your sizing? Do you have a sizing chart?

Since we source our products from many different suppliers, our sizing may vary across products. Most of our clothing and other items will have sizing on the product page and you can use this sizing chart to compare to your personal sizing.

If you have sizing questions for an item you're interested in, please message us at support@bahiablueboutique.com


Do you offer Paypal?

We offer Paypal, as well as Stripe. Both are secure payment gateways that ensure buyer protection and provide payment guarantees while never keeping any credit card information on file.

We also use Shopify as our platform which uses secure SSL encryption and never hosts scam sites (yuck!).

Learn more about Shopify and Stripe Payments


What is your sites currency?

The pricing on our site is in USD and does not convert to other currencies.


What payment methods can I use?

Payments can be made using Visa, MasterCard, Discover, American Express and Paypal. All transactions are encrypted for your safety. At this time we do not accept personal checks, money orders or any other form of payment. Learn more about our payments and exchange rates


Why did I only receive part of my order?

If you ordered multiple items they may be dispatched separately. Since we source our products from multiple suppliers directly, and thus pass the savings on to you, you may receive your items in separate packages, but rest assured, they are on their way!


Why was I sent multiple tracking numbers?

If you ordered multiple products, please note that you may receive several packages as our suppliers are worldwide and some of our items are shipping from different locations.


Where's my order?

In most cases, your order will reach your shipping address within three weeks. However, there are rare cases when the item reach you after more than 30 days. If this happens, please contact us at support@bahiablueboutique.com and we will investigate your order.


How do I return, exchange, or get a refund on an order?

We rarely send the wrong package, but mistake happens sometimes. Please see our Return and Exchange Policy or Refund Policy